Business Communications
Biznes Innovation is a B2B market consultancy company. We support high-tech solution vendors with marketing, business development and establishment of a partners network across Poland.
Our offer includes advisory and integration of cloud business solutions, VoIP telephony, NFON Cloudya, call-center and Microsoft Teams Phone. Working with a network of partners our projects cover locations in Poland and EU.
Our portfolio features also a set of professional trainings improving customer communications and sales.
OMNI-CHANNEL Contact Center
Omni-channel contact center combines many routes customer can contact with your company, like phone, email, sms, webchat in one application, one logic.
This leads to increased effectiveness and more satisfied customers.
TEAMS AS A PHONE
Teams Phone is a telephony solution of choice for many customers of Microsoft 365.
Employees can utilize one Teams application for all communications.
AI functions and Azure API integrations make it even more attractive to IT admins.
CUSTOMER'S VOICE
"We have chosen to co-operate with Biznes Innovation, because they share the same business values: individual approach to every client and care about their needs."
"We can always reach them over the phone to obtain an immediate answers to our requests and suggestions."
"We know that we can count on Biznes Innovation professional support. The company has prepared and delivered implementation of the NFON cloud telephony service.”
"We are very satisfied with co-operation with Biznes Innovation company."
"While responding to our client's needs we co-operate only with best experts on the market. Therefore, in order to improve our telephony system we trusted Biznes Innovation."
INTERNATIONAL VOIP PHONE NUMBERS
With virtual services Company branches in Europe and elsewhere in the world can obtain local phone numbers. We can transfer those to a single business telephony system, so your internal communication becomes free and easy.
BUSINESS DEVELOPMENT
We carry comprehensive B2B Business Development activities based on ICT technologies competence, executive sales experience and channel development track record.
ICT SMART HANDS
Thanks to our network of competent partners, we carry cost-effective ICT projects, maintenance and emergency visits in any location throughout Poland.
PARTNERSHIPS
NFON Teams Phone Integration
Turn on the telephony features and use Microsoft Teams as your company's VoIP telephone system.
Telephony integration via Operator Connect or Direct Routing as a Service.
NFON Cloudya Virtual VoIP telephony system
Connect your smartphone, PC or a VoIP phone to reliable and scalable cloud telephony system from NFON.
One operator and PBX for all European branches!
ENTERPRISE SIP TRUNK
Enterprise grade VoIP SIP trunk service for company PBXs
Operator Connect / Direct Routing as a Service for Microsoft Teams Phone
Bring Your Own Carrier for SaaS call centers
