NFON Cloudya CRM Connect
Integration of telephony with CRM systems (CTI integration)
NFON Cloudya CRM Connect
Integration of telephony with CRM systems (CTI integration)
The NFON Cloudya softphone integrates with dozens of commercial CRM systems and other business applications.
Contact details of a known, calling customer are automatically retrieved from the CRM system, and the customer contact details page opens automatically for note taking.
The click-to-call function automates and speeds up number dialing, which facilitates work of agents.
Salesforce, Zoho, ServiceNow, Zendesk, Microsoft Dynamics, NetSuite, Hubspot, SugarCRM