ICT CONSULTING
Innovation push for development of your business.
Digital strategies and implementation of Cloud computing and mobile applications
Advisory in processes of introduction of innovative Cloud Computing as well as smartphone/tablet based business applications. Technology recommendations, design and implementation. Integration with business processes, security policies and business continuity strategy.
How to select ICT technologies and vendors for your business
Analysis of business needs and advisory on selection of IT and telecommunication services solutions and vendors. Offer requests, tenders, evaluation criteria, offer qualification, negotiations, contracting.
Audit of company ICT costs
Reduction of telecommunication costs, recommending and planning of activities and solutions which reduce/optimise running costs.
Implementation of virtual VoIP contact-center solutions
Planning and implementing virtual PBX systems for companies and call-centers. Optimisation of call routing, design of queues, announcements, short numbering and selection of value added services. CRM application integration with telephony.
On-line CRM: consultancy and implementation
Optimal CRM is a catalyser for your business.
Strategy and implementation planning, process mapping, vendor selection, implementation and trainings.