SPECIALISED ICT TRAININGS
Contact center technologies and VoIP telephony trainings
Business telephony utilising virtual VoIP solutions becomes a typical IT Cloud service, which is managed directly by IT departments.
Biznes Innovation trainings provide you with a set of practical competences required for effective introduction of VoIP and contact-center solutions.
Design and optimisation of business telephony solutions.
Practice of the contact-center and service desk telephony
NFON Cloudya telephony Administrator
NFON Cloudya telephony advanced Administrator
Value Added services
Trainings are delivered as practical exercises on real telecommnunication system environments in groups upto 12 participants.
User receives a certificate upon course completion.
Duration: 1 day