Contact center technologies and VoIP telephony trainings

Business telephony utilising virtual VoIP solutions becomes a typical IT Cloud service, which is managed directly by IT departments. 

Biznes Innovation trainings provide you with a set of practical competences required for effective introduction of VoIP and contact-center solutions.

VoIP Administrator

Design and optimisation of business telephony solutions.

Practice of the contact-center and service desk telephony

NFON Cloudya telephony Administrator

NFON Cloudya telephony advanced Administrator

Value Added services

Trainings are delivered as practical exercises on real telecommnunication system environments in groups upto 12 participants.

User receives a certificate upon course completion.

Duration: 1 day

Place: Warsaw

Register for our trainings

+48 22 246 40 90


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